FAQ 02: Deactivate browser clear cache after closing function

This page explains how to deactivate the clear after closing setting or make an exception for VDA QMC Tool for the Chrome, Edge and Firefox browser. These settings might be controller by your IT. Please contact them if you can’t change the settings. If your data still keeps disappearing you have probably some third party “Security” tools which are responsible. At this point you have to contact your IT to make sure that they configure the “Security tool” so it won’t delete that data, based on an exception only for VDA QMC Tool or for the whole cookie browser cache for the browser you are using for VDA QMC Tool.

Chrome

go to this address chrome://settings/cookies. You have now two Options:

Open

1.) Deactivate the option for “Clear cookies and site data when quit Chrome”

or 2.) add the tool domain in the section beneath “Sites that can always use cookies” using “Add” and entering the VDA QMC Tool link

Open

Edge

go to this address edge://settings/clearBrowsingDataOnClose.

Make sure that these two settings are not active

• “Cookies and other site data” will delete your reports

• “Cache images and files” will delete the offline version of VDA QMC Tool

• You can also leave the “Cookies and other site data” function but use “Add” to exclude the application subdomain (i.e. Analysis Tools 2.0 ) so your data wont be removed.

Firefox

go to this address about:preferences#privacy

• You can make sure that “Delete cookies and site data when Firefox is closed” is not active

• or if its active add an exception “Manage Exceptions” for the tools subdomain (i.e. Analysis Tools 2.0 )

  • enter the address click on “Allow”

  • use “Save Changes”