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If you have a problem saving your e-mail you can also load the attachment(s) you have received in the performance complaint e-mail. If that attachment is not a pdf file, please save it as pdf before loading.
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If you have no attachments and you need to save the performance complaint e-mail. You can open the mail and try to save it as pdf using “Save as” or you can go on print and use a pdf printer to print the e-mail into a pdf.
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After you have successfully loaded the attachment. You have to enter the performance complaint no and copy the full performance complaint text starting with ******************** into the text box in the section “Audit details”.
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