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At the bottom you will find two suggested solutions to fix your problem. If this solution is to complicated or does not work for you please contact your IT-Department. |
1. After clicking of the save report file an application is opened with an error message (i.e. Adober Acrobat Reader)
Chrome
In Chrome it is possible to define a default action for a file type. Apart from saving it is possible to define an “Always open files” action. This functionality will result in error message if the wrong program is defined or open the json/xml in the editor but not save the file in the regular downloads location.
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We have not found a similar functionality in other browsers if you have the same problem please contact the service desk.
2.The symbol in Windows shows a different application icon (i.e. Acrobat)
This is not a real problem in the case of saving the file. It will be saved though now it is possible to double click on the json/xml file and this will result in an error if a wrong program is selected.
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