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The NC Management report is created by the Auditor who completes all data including the CB Auditor part for all NC Actions.
After completing the NC Management report he can use the “Save NCs for organisation” button” or “Save report” both function will create an nc management report file. The create NC for organisation will help with an additional instruction.
After completing the NC Management report he sends the report to the organization including the link to the NC CARA Tool. The send process is not part of the CARA Tool and can be done using E-Mail or Cloud Storage etc.
After receiving the link and the NC Management report the organization can import the received report into the NC CARA Tool.
Now the report is available for being completed within the organization. The NC Management report can be as well exported and passed on to other departments. The NC CARA Tool will be always able ti to import that report. The only fields which can be changed are limited the organization part of the NC Actions all other fields are blocked for changes.
After the organization has completed the organization part for NC Actions. The report is exported and send back to the auditor. All data will be part of the report including attached files (which are limited to pdf and jpeg for security reasons)
After receiving the NC Management report the auditor can import the NC Management report back to CARA using the “Import customer NC Management report”. The Cara Tool will automatically find the right NC Mangement report and replace the data. If the report is missing from CARA it has to be imported, Using the “Import “Load customer NC Management” functionality limits the imported data to the organization part of NC Actions. This will avoid any manipulation of auditor data by the organisation.
This process can be repeated as often as required if the auditor rejects the NC Actions provided by the organization. On each report the old organization data is replaced by the new data provided by the organization. If the organisation data is imported a second time the old data is kept if changes were made so the auditor can check the made changes.
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This process can be also done for NCs on their own. Next to every NC a download button is available also. Using this button it is possible to save only a single NC. The above explained logic in the data exchange between the auditor and organisation is still working |